• India’s No. 1 Nutrition Brand
  • Free Delivery Above Rs. 1000
  • Certified Products

INTRODUCTION

Welcome to Buddy Fitz! The domain name "www.buddyfitz.com" is managed and operated by Buddy Fitz ("Buddy Fitz," "We," or "Us"). We deeply value your trust and prioritize secure transactions and the privacy of your information.

This Privacy Policy (“Policy”) outlines the types of personal information we collect, the reasons we collect it, how we use it, with whom we share it, and the choices you have regarding our use of your information. We adhere strictly to this Policy in handling your personal and sensitive information. If you disagree with any part of this Policy, please do not use our Site.

We may update this Policy at any time without prior notice. By continuing to use the Site after such changes, you accept the updated Policy. If you stop using the Site after changes are made but do not take action regarding your information, it will still be governed by the Policy in effect before the changes. You are encouraged to review this Policy periodically to stay informed of any changes.

INFORMATION WE COLLECT

When you create an account, communicate with us, participate in promotions, or use our services, we may collect various types of personal information. This includes your name, email, postal address, phone number, credit card information, purchase history, IP address, and preferences ("Personal Information"). Additionally, through cookies and similar technologies, we may gather information about your device and usage patterns when you visit our Site or use our mobile applications.

You may also provide sensitive information, such as financial details, health information, and other personal identifiers ("Sensitive Information"), when utilizing certain services.

Our Site is intended for users over the age of 18. If you are under 18, you should not register or submit personal information. We do not knowingly collect information from minors. Parents or guardians of minors who use the Site will be responsible for any resulting damages.

PURPOSE OF COLLECTING INFORMATION

Buddy Fitz collects and uses your information to:

  • Deliver products to you or your designated recipients.
  • Process transactions, including gift card purchases.
  • Understand your shopping preferences to enhance our offerings.
  • Conduct research to improve our services and customer experience.
  • You can opt out of receiving marketing communications as described in Clause 7.

SHARING YOUR INFORMATION

We restrict access to your Personal and Sensitive Information to authorized personnel only. We may share your information with:

  • Affiliates and service providers who perform functions on our behalf, such as logistics and payment processing. These entities are obligated to use your information only for the specified purposes and to comply with legal requirements.
  • Third parties with your consent, such as social media platforms for sharing information.

We do not sell or rent your information to third parties. In the event of a business merger or sale, your information may be transferred to the new entity.

We reserve the right to disclose your information as required by law or to comply with legal processes without prior notice or consent.

COOKIES

Our Site uses cookies to track your preferences and activities, enhancing your browsing experience. Cookies store data such as your site visits and preferences. By using our Site, you consent to our use of cookies. You can block cookies via your browser settings, though this may impact Site functionality.

RETENTION OF INFORMATION

We retain your Personal and Sensitive Information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We implement safeguards to protect your information from unauthorized access and disclosure.

OPT-OUT

You can opt out of receiving promotional communications by contacting us at the details provided below.

WITHDRAWING CONSENT

You can withdraw your consent to our collection, use, or disclosure of your information at any time by contacting us as described in Clause 11.

SECURITY

We take reasonable measures to ensure the security and accuracy of your information. However, we are not responsible for any unauthorized access or misuse by third parties.

"By using our website, you agree to allow third parties to process your IP address for currency conversion purposes. This currency information is stored in a session cookie, which is deleted when you close your browser. This ensures consistent pricing in your local currency during your visit."

CONTACT INFORMATION

Customer Service Desk

Email: support@buddyfitz.com

Phone: +91 7505223853

Operating Hours: Monday to Saturday (09:00 a.m. to 07:00 p.m.)